PROTOTYPE / SPRINT

Turn a known UX problem into a clearer, testable solution

Turn a known UX problem into a clearer, testable solution

A focused design sprint that transforms an underperforming journey, workflow or product feature into a clearer flow, high-fidelity design and interactive prototype.

You'll get something tangible your team can review, test and use to make more confident product and delivery decisions.

Book a free scoping call

A free 30-minute call to discuss the problem, what you are seeing and the most useful next step.

THE PROBLEM

Is part of your product creating more effort than it should?

Do you know what needs to change — but not yet what the answer should look like?

Your team may already know which part of the product needs attention.

What is often missing is a sufficiently clear design direction to align around, test with users or take into delivery.

A Prototype / Flow Sprint turns the problem, evidence and constraints you already have into a more usable flow and a realistic interactive prototype.

The problem is understood but the solution isn't clear

Research, analytics or support feedback has exposed what needs to change — but the team doesn't yet have a design direction to move forward with.

The problem is understood but the solution isn't clear

Research, analytics or support feedback has exposed what needs to change — but the team doesn't yet have a design direction to move forward with.

Stakeholders are stuck in discussion

Competing opinions and abstract debate are slowing progress. The team needs something tangible to react to rather than more conversation.

The journey or feature needs redesigning

A key flow, workflow or feature is underperforming and needs a clearer, more usable design direction before it can move into delivery.

The journey or feature needs redesigning

A key flow, workflow or feature is underperforming and needs a clearer, more usable design direction before it can move into delivery.

A new feature needs a clear interaction model

The team knows what the feature should do but hasn't yet worked out how it should behave, flow or feel for the user.

There's no prototype to test with

The team has research findings or a defined problem but nothing realistic enough to put in front of users and validate.

The team is stuck between insight and delivery

There's enough evidence to know what's wrong but not enough design clarity to hand anything to development.

The team is stuck between insight and delivery

There's enough evidence to know what's wrong but not enough design clarity to hand anything to development.

THE OUTCOME

A design direction your team can see, test and act on

The sprint is designed to move your team from a known problem to a tangible solution — something concrete enough to align around, test and take forward.

Clearer flow

A more coherent route through the task, with unnecessary steps, ambiguity and interaction friction reduced.

Stronger interaction design

Clearer behaviours, controls, states and transitions across the proposed experience.

High-fidelity solution

A realistic design direction that reflects how the proposed experience should look and work.

Tangible prototype

An interactive prototype that can support stakeholder review, usability testing and product decision-making.

Better team alignment

A concrete artefact that helps stakeholders discuss the same solution rather than different interpretations of it.

A clearer next step

Practical direction on what should be tested, refined, designed further or prepared for delivery.

SCOPE

One defined problem, journey or workflow.

The sprint focuses on one agreed design challenge rather than an entire product. That challenge may involve several connected screens, states and interactions, but they must support one clearly defined outcome.

Redesigning an onboarding or registration flow

Improving a checkout or payment journey

Simplifying a regulated or compliance-heavy process

Rethinking an account-management task

Improving an internal operational workflow

Shaping a new product feature

Making a dashboard task clearer

Prototyping a service interaction

Turning research findings into a testable concept

✓ A good scope

Redesign the flow for customers who need to update their account and security details.

✗ A poor scope

Redesign our entire account platform.

The scope is agreed before the sprint begins so the work remains focused and commercially clear.

WHAT YOU RECEIVE

What you get from the Prototype / Flow Sprint

The sprint is designed to give your team something concrete to align around, test and take forward — not an open-ended design engagement, but a focused piece of work with a clear output.

01

Journey review summary

A concise written summary of what's working, what isn't, and why it matters.

02

Annotated journey findings

Screen-by-screen notes pinpointing where users hesitate, stall or drop out.

03

Prioritised issue list

Issues ranked by likely impact and effort, so you know where to start.

04

Practical recommendations

Clear, actionable suggestions your team can pick up straight away.

05

Playback session

A live walkthrough of the findings, with time for questions and discussion.

01

Problem and evidence review

A focused review of the existing experience, known issues, research, analytics, constraints and relevant product context.

02

Flow definition

A clearer view of the proposed journey, workflow, steps, decisions and key states.

03

Design exploration

Rapid exploration of possible approaches before committing to the strongest direction.

04

High-fidelity design

A realistic visual and interaction design for the agreed journey, workflow or feature.

05

Interactive prototype

A prototype covering the agreed screens, states, interactions and components needed to communicate and test the proposed experience.

06

Design rationale

A concise explanation of the main decisions, assumptions and trade-offs.

07

Playback session

A live walkthrough of the prototype, reasoning and recommended next steps.

08

One consolidated feedback round

One agreed round of client feedback and refinement within the defined scope.

The prototype will be created in Figma, as a more functional browser-based prototype, or a combination of methods — chosen around what the team needs to learn and decide, not around a fixed tool. Where an existing design system is available, the sprint will use and adapt its established components, patterns and visual language.

CHOOSING THE RIGHT REVIEW

Is this the right next step for your team?

A Prototype / Flow Sprint is the right fit when:

Playback session

There is enough evidence to begin designing

The team needs a solution direction rather than more diagnosis

Something tangible is needed for alignment or testing

The work can be contained within one defined challenge

Not sure this is the right service?

A Journey Review is a better fit when one end-to-end journey is underperforming but the causes are unclear. A UX Review is a better fit when the problem spans a broader product area and the team needs diagnosis and priorities first

BEST FIT

Best suited to teams ready to move from evidence into design

A Prototype / Flow Sprint works best when the problem is already understood and the team needs a clear, tangible design direction to align around, test or take into delivery. It is particularly useful for heads of product, design leads and product managers, as well as founders and service owners who need a focused piece of senior design work without starting a large open-ended engagement.

SaaS, subscription and ecommerce products

Onboarding flows

Account management

Feature design

Fintech and regulated products

Compliance-heavy processes

Service journeys

Complex interactions

Enterprise and internal platforms

Operational workflows

Admin tools

Dashboard tasks

Enterprise and internal platforms

Operational workflows

Admin tools

Dashboard tasks

Products preparing for redesign

Research-backed concepts

Testable prototypes

Stakeholder alignment

INVESTMENT

Clear scope, fixed fee

The price is fixed and visible up front. You know what you're getting, what it costs, and roughly how long it takes before you commit.

PROTOTYPE / FLOW SPRINT

From

£3,200

For a focused sprint covering one defined UX problem, journey or workflow, including a high-fidelity design, interactive prototype and playback session.

Most sprints are delivered within 5–10 working days once the scope, access and materials are agreed.

Final scope depends on the number and complexity of screens and states, interaction complexity and whether the prototype is intended for testing, handover or both.

Book a free scoping call

SCOPE

What this is not

The Prototype / Flow Sprint is a focused design engagement. It's deliberately scoped so it stays fast, useful and commercially clear. It is not:

A redesign of the entire product — Production-ready development

User recruitment or testing — Unlimited revision rounds

A full research programme — A complete design system

Broad discovery or strategy — A detailed technical specification

The sprint is about design, direction and a tangible prototype — a clear view of how the experience could work and a confident next move.

THE PROCESS

How the Prototype / Flow Sprint works

A simple, predictable path from first enquiry to a clearer view of what to fix first.

1

Tell me what needs to change

Submit a short enquiry describing the problem, the affected journey or feature and what your team needs to achieve.

1

Tell me what needs to change

Submit a short enquiry describing the problem, the affected journey or feature and what your team needs to achieve.

2

Book a free 30-minute sprint call

We discuss the problem, existing evidence, constraints, intended prototype use and what a successful outcome would look like.

2

Book a free 30-minute sprint call

We discuss the problem, existing evidence, constraints, intended prototype use and what a successful outcome would look like.

3

Agree the scope and fee

I confirm the design challenge, inputs, prototype format, deliverables, timing and fixed fee before work begins.

3

Agree the scope and fee

I confirm the design challenge, inputs, prototype format, deliverables, timing and fixed fee before work begins.

4

Define the flow and design direction

I review the evidence, clarify the core task and explore how the experience could work more effectively.

4

Define the flow and design direction

I review the evidence, clarify the core task and explore how the experience could work more effectively.

5

Playback and next steps

We walk through the prototype, rationale, assumptions and the most useful next step.

5

Playback and next steps

We walk through the prototype, rationale, assumptions and the most useful next step.

4

Review and diagnosis

The focused review of the journey, end to end.

5

Playback and next steps

A live walk-through of findings and what to do next.

WHAT'S NEXT

Use the prototype to move forward with confidence

The completed prototype gives your team a concrete foundation to build on.

POSSIBLE NEXT STEPS

Usability testing with representative users

Stakeholder review and sign-off

Further design refinement

Technical feasibility discussions

Development handover

A wider UX or product design engagement

Whatever comes next is your call – the review simply makes the decision an easier one.

BOOK A CALL

Stop discussing the problem. Start designing the answer.

A focused sprint turns what you already know into a clearer flow, high-fidelity design and interactive prototype — something your team can see, test and move forward with.

Book a free 30-minute call to discuss the problem, the evidence you already have and whether a focused Prototype / Flow Sprint is the right next step.

Book a free scoping call